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Contact Us


Next to Sofitel Hotel downtown,

Adjacent to Burj Khalifa/Dubai Mall Metro Station
Office 1102, 48 Burjgate,
Downtown Burj Area,
Sheikh Zayed Road
Dubai, UAE


Call Us :

Toll free number 800 ITALY (48259)
OR Telephone Number 043210331*
from 08:00 am - 04:00 pm from Sundays to Thursdays

Email Address :


live help software

*to be used if the toll free number cannot be connected



Business Hours


Open for service

Business Hours Every day from Sundays to Thursdays
Submission of application 08:00 am - 07:00 pm
Collection of passports / visas 08:00 am - 07:30 pm
LIVE CHAT Service 08:00 am - 05:00 pm

Driving Directions

From Jebel Ali to Dubai

Cross the Al Safa Exit and take the Business Bay Exit  From the 1st roundabout take the 2nd exit toward Business Bay Metro Station  From the 1st signal go straight  From the 2nd roundabout go straight  From the 2nd Signal go straight  From the 3rd Roundabout go straight towards the Dubai Mall Metro Station  The Office is located on the right side.

From Dubai to Jebel Ali

Take the U turn from Al Safa(First Interchange of SZR) exit and follow the above direction.

Parking Facility

Parking facility is available for visa applicants at the parking building behind the tower.

Location Map